spinml Terms & Conditions
Player Agreement & Platform Rules
These Terms & Conditions govern your use of the spinml platform. Please read them carefully before creating an account or placing any wager. By accessing spinml, you agree to be bound by these terms in full.
Key Areas Covered in These spinml Terms
A plain-language summary of the six principal topics these Terms & Conditions address. The full legal text of each section appears below.
Eligibility & Account Rules
You must be at least 21 years old and a resident of a jurisdiction where online gambling is permitted. One account per person; identity verification (KYC) is mandatory before first withdrawal. spinml enforces these rules strictly in compliance with PAGCOR requirements.
Deposits & Withdrawals
GCash and Maya deposits are instant. Withdrawal requests are processed within five minutes for GCash. All transactions are subject to anti-money laundering (AML) verification procedures. spinml reserves the right to request source-of-funds documentation on large transactions.
Bonus & Promotion Terms
All bonuses carry wagering requirements stated at the point of offer. Bonus funds must be wagered the specified number of times before cash withdrawal is permitted. spinml reserves the right to void bonuses obtained through abuse, multi-accounting, or exploitation of technical errors.
Game Fairness & Outcomes
All games use certified RNG technology from their respective providers. Live dealer outcomes are determined in real time by professional dealers. spinml does not alter game logic. In the event of a technical malfunction, all affected bets are voided and stakes returned to players.
Responsible Gaming & Exclusion
Players may set deposit limits, loss limits, and session time limits at any time via Account Settings. Self-exclusion requests are actioned within 24 hours and are binding for the elected period. spinml may impose mandatory cooling-off periods where behaviour indicates problem gambling patterns.
Governing Law & Disputes
These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to the jurisdiction of Philippine courts unless resolved through the internal dispute resolution process first. PAGCOR remains the primary regulatory authority for all escalated complaints.
Table of Contents
- 1. Definitions
- 2. Acceptance of Terms
- 3. Eligibility
- 4. Account Registration
- 5. Deposits & Withdrawals
- 6. Bonuses & Promotions
- 7. Game Rules & Fairness
- 8. Responsible Gaming
- 9. Prohibited Conduct
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Privacy & Data
- 13. Amendments
- 14. Governing Law
- 15. Contact
1 Definitions
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
- "spinml" or "the Platform" refers to the online gaming platform operated at spinml.cam and all associated sub-domains, mobile interfaces, and services.
- "Player" or "You" refers to any individual who registers for or uses a spinml account.
- "Account" means the registered user profile created by the Player on the spinml platform.
- "Balance" means the aggregate of deposited real-money funds and any credited bonus funds held in a Player's Account at any given time.
- "Real Money" refers to Philippine Peso (PHP / ₱) funds deposited by the Player from verified payment sources.
- "Bonus Funds" refers to promotional credits awarded by spinml that are subject to wagering requirements before conversion to withdrawable cash.
- "Wagering Requirement" refers to the minimum total bet turnover that must be achieved before bonus funds or associated winnings may be withdrawn.
- "KYC" or "Know Your Customer" refers to the identity and document verification process mandated by applicable regulations and spinml's internal compliance procedures.
- "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the primary regulatory authority for gaming in the Philippines.
2 Acceptance of Terms
By accessing, registering on, or using the spinml platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to any provision of these Terms, you must immediately cease using the spinml platform and close your Account.
Important: Continued use of spinml following any published amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.
These Terms constitute a legally binding agreement between you and spinml. They take effect from the date you first create an Account or access the platform, whichever is earlier.
3 Eligibility
Age Restriction: You must be at least 21 years of age to register for or use the spinml platform. This age restriction is a mandatory legal requirement under PAGCOR regulations governing all licensed online gaming in the Philippines. spinml enforces this restriction through mandatory KYC identity verification.
In addition to the age requirement, you represent and warrant that:
- You are accessing spinml from a jurisdiction where online gambling is lawfully permitted;
- You are not a resident of a jurisdiction where the receipt of online gambling services is prohibited;
- You are acting on your own behalf and not as an agent or representative for any third party;
- All information provided during registration is accurate, current, and complete;
- You have not previously been excluded from spinml or any affiliated gaming platform;
- You are not a current employee, officer, director, agent, or immediate family member of spinml or its affiliated entities.
spinml reserves the right to carry out enhanced due diligence on any Player at any time. Providing false eligibility information constitutes grounds for immediate Account suspension and forfeiture of funds.
4 Account Registration & KYC
Each Player may hold only one (1) registered Account on the spinml platform. The creation of multiple accounts — whether using the same or different personal details — constitutes a material breach of these Terms and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
spinml requires all Players to complete the KYC verification process prior to their first withdrawal. Acceptable identity documents include:
- Philippine Statistics Authority (PSA) National ID (PhilSys)
- Valid Philippine Passport
- Driver's License issued by the Land Transportation Office (LTO)
- Unified Multi-Purpose ID (UMID)
- Professional Regulation Commission (PRC) ID
spinml may require additional documentation — including proof of address or source-of-funds evidence — at its sole discretion, particularly in connection with large or unusual transactions. Failure to provide requested documentation within 14 calendar days may result in Account suspension.
Players are solely responsible for maintaining the confidentiality of their Account credentials. Any activity occurring through a Player's Account is the Player's sole responsibility unless spinml determines, after investigation, that the activity resulted from a platform security breach attributable to spinml.
5 Deposits & Withdrawals
spinml accepts deposits via the following payment methods: GCash, Maya (PayMaya), BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, USDT TRC20, Coins.ph, Visa, and Mastercard. The minimum deposit amount is ₱100. Maximum deposit limits vary by payment method and are displayed at the Cashier screen.
Withdrawal requests are subject to the following conditions:
- The Player's Account must have completed KYC verification;
- The withdrawal amount must not exceed the available withdrawable balance (i.e., real money balance after bonus wagering requirements are satisfied);
- The withdrawal method must correspond to the method used for the most recent deposit, subject to spinml's AML procedures;
- GCash and Maya withdrawals are typically processed within five (5) minutes of request confirmation. Bank transfer withdrawals are typically processed same-day for requests submitted during standard banking hours.
spinml reserves the right to request additional documentation before processing any withdrawal request. This is a standard AML compliance requirement and does not imply any finding of wrongdoing on the part of the Player.
spinml does not charge fees on standard withdrawals. However, third-party payment providers may apply their own transaction fees, for which spinml accepts no liability.
Funds may only be withdrawn to payment accounts or instruments held in the Player's own name. Transfers to third-party payment accounts are strictly prohibited and will be declined.
6 Bonuses & Promotions
All promotional offers and bonuses offered by spinml are subject to specific terms communicated at the time of the offer, including minimum deposit thresholds, eligible games, wagering requirements, maximum withdrawal limits, and expiry periods. General bonus conditions that apply to all spinml promotions are as follows:
- Bonus funds are credited to the Bonus Balance and are separate from the Real Money Balance until wagering requirements are satisfied;
- Wagering requirements must be met within the time period specified for each promotion. Bonus funds that remain subject to incomplete wagering requirements at expiry will be forfeited;
- Unless expressly stated otherwise, bets placed on live dealer baccarat, roulette, blackjack, and table games contribute at a reduced rate (typically 10–20%) toward wagering requirement completion. spinml publishes the full game contribution table in the Promotions section;
- spinml reserves the right to void bonus credits and any associated winnings if spinml reasonably determines that the bonus was obtained or used in breach of these Terms, including through the use of multiple accounts, systematic exploitation of bonus terms, or any form of collusion;
- Only one welcome bonus is available per Player. Players found to have claimed the welcome bonus multiple times through the creation of additional accounts will have all associated accounts suspended.
Abuse Prevention: spinml uses automated and manual monitoring to identify bonus abuse. Accounts found to be engaged in coordinated bonus exploitation may be permanently suspended at spinml's sole discretion.
7 Game Rules & Fairness
All games available on the spinml platform are supplied by licensed third-party game providers and use Random Number Generator (RNG) technology that has been independently certified by recognised testing laboratories. spinml does not modify, alter, or influence the logic, outcomes, or payout rates of any game.
Live dealer games are operated by third-party studio operators and are streamed in real time. All live game outcomes are determined by the physical actions of the dealer (card draws, roulette wheel spins, dice rolls) under controlled studio conditions.
Published Return-to-Player (RTP) percentages represent theoretical long-run averages computed over millions of game rounds. Individual session outcomes will deviate materially from published RTP figures. No short-term outcome can be guaranteed by reference to published RTP.
In the event of a technical malfunction during a game round — including but not limited to software failure, disconnection, or server error — the affected game round will be voided and the Player's stake will be returned. spinml's decision in relation to technical malfunction voidance is final.
Players are prohibited from using automated software, bots, scripts, or artificial intelligence tools to generate play activity on the spinml platform. Detection of such tools will result in immediate Account suspension.
8 Responsible Gaming
Age Restriction — 21+ Only: No person under the age of 21 is permitted to access or use the spinml platform under any circumstances. This requirement is non-negotiable and is enforced by mandatory identity verification. If you are under 21, do not attempt to register.
spinml is committed to providing a safe, enjoyable gaming environment. The following responsible gaming tools are available to all registered Players via Account Settings:
- Deposit Limits: Set daily, weekly, or monthly maximum deposit thresholds. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
- Loss Limits: Set daily, weekly, or monthly maximum net loss thresholds.
- Session Time Reminders: Receive alerts at set time intervals during an active gaming session.
- Reality Check: Receive periodic pop-up notifications displaying session duration and net loss/gain figures.
- Cooling-Off Period: Temporarily suspend Account access for a defined period (24 hours to 6 weeks). The Account cannot be reactivated before the elected period expires.
- Self-Exclusion: Permanently or temporarily close your Account for a minimum period of 6 months. During self-exclusion, the Account cannot be reopened under any circumstances until the exclusion period has elapsed. Self-exclusion requests are actioned within 24 hours of submission.
If you are concerned about your gambling behaviour, spinml encourages you to make use of the above tools and to seek assistance from qualified support organisations. Responsible gaming information is also available through the appropriate regulatory channels associated with PAGCOR's oversight of licensed online gaming operators in the Philippines.
Read our full Responsible Gaming Policy for detailed guidance on all available tools and support pathways.
9 Prohibited Conduct
Players are strictly prohibited from engaging in any of the following activities on the spinml platform:
- Creating more than one registered Account;
- Providing false, misleading, or fraudulent information during registration or KYC;
- Using the platform while under the age of 21;
- Depositing funds derived from criminal activity or in violation of applicable anti-money laundering laws;
- Engaging in any form of match-fixing, collusion, chip-dumping, or other practices intended to manipulate game outcomes;
- Using automated software, bots, artificial intelligence, or any script-based tool to generate play activity;
- Exploiting software bugs, errors, or vulnerabilities in the platform — Players who identify such issues are required to report them to spinml immediately via the official contact channel;
- Attempting to reverse-engineer, decompile, or otherwise access the source code of any spinml platform component;
- Using a VPN, proxy server, or any other technology to obscure your geographic location or circumvent geo-restriction controls;
- Engaging in abusive, threatening, or harassing behaviour toward spinml staff or other players.
Any Account found to be in breach of this Section may be suspended immediately, with all associated balances frozen pending investigation. spinml reserves the right to permanently close such Accounts and, where legally required, report the relevant conduct to the appropriate regulatory or law enforcement authorities.
10 Intellectual Property
All intellectual property on the spinml platform — including but not limited to software, source code, graphics, logos, page layouts, user interface elements, and written content — is the property of spinml or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
Your use of the spinml platform grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not constitute a transfer of ownership of any intellectual property to you.
You may not copy, reproduce, distribute, modify, or create derivative works from any spinml platform content without prior written consent from spinml. Unauthorised use may give rise to a claim for damages and/or constitute a criminal offence.
11 Limitation of Liability
To the maximum extent permitted by applicable Philippine law, spinml's total aggregate liability to any Player arising from or in connection with the platform — whether in contract, tort, or otherwise — shall not exceed the total amount deposited by the Player into their Account in the 12-month period immediately preceding the event giving rise to the claim.
spinml shall not be liable for:
- Any indirect, incidental, special, or consequential loss or damage;
- Loss of data, revenue, profits, business opportunity, or goodwill;
- Service interruptions resulting from third-party infrastructure failures, telecommunications outages, or force majeure events;
- Losses arising from a Player's failure to maintain the security of their Account credentials;
- Game outcomes — all games are operated by third-party certified providers and spinml does not influence results.
Nothing in this Section limits spinml's liability for fraud, wilful misconduct, or any other matter where limitation of liability is not permitted under Philippine law.
12 Privacy & Data Protection
spinml collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and spinml's Privacy Policy. By registering an Account, you consent to spinml's collection and processing of your personal data for the purposes described in the Privacy Policy.
spinml implements appropriate technical and organisational security measures to protect Player data against unauthorised access, alteration, or disclosure. All data transmissions to and from the spinml platform are encrypted using industry-standard 256-bit SSL/TLS protocols.
spinml does not sell personal data to third parties. Data may be shared with regulatory bodies (including PAGCOR), law enforcement agencies, and licensed payment processors where required by law or necessary for the provision of platform services. Please refer to the full Privacy Policy for complete details.
13 Amendments to These Terms
spinml reserves the right to amend, update, or replace these Terms & Conditions at any time. Material amendments will be communicated to registered Players via email to the address on file, or via an in-platform notification, at least seven (7) days prior to the effective date of the change, except where immediate amendment is required by applicable law or regulatory direction.
The current version of these Terms is always available at spinml.cam/terms-conditions. The "Last Updated" date at the top of this page reflects the date of the most recent amendment. Continued use of the spinml platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree with a proposed amendment, you must cease using the platform and close your Account before the amendment's effective date. Pending withdrawals will be processed in accordance with the Terms in effect at the time the withdrawal was requested.
14 Governing Law & Dispute Resolution
These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of a dispute, Players are required to first submit a formal written complaint to spinml through the official customer support channel. spinml will acknowledge the complaint within 48 hours and issue a formal response within 14 calendar days.
If the dispute is not resolved through the internal complaint process within 30 calendar days of initial submission, either party may escalate the matter to PAGCOR as the relevant regulatory authority. spinml accepts PAGCOR's jurisdiction over all regulatory disputes arising from licensed gaming activity.
As a final resort, and where regulatory escalation has been exhausted, disputes may be submitted to the competent courts of the Philippines. The parties submit to the exclusive jurisdiction of the Philippine courts for the purposes of these Terms.
15 Contact Information
If you have any questions regarding these Terms & Conditions, or wish to submit a complaint or dispute, please contact spinml Customer Support. Our support team is available 24 hours a day, 7 days a week, including public holidays.
Email: [email protected]
For responsible gaming enquiries, account self-exclusion requests, or limit adjustments, you may also access these tools directly via Account Settings after logging in to your spinml account.
Please note: spinml support communications are conducted exclusively through the official email address above and through in-platform live chat. spinml will never ask for your password, full bank card number, or full GCash PIN in any support communication. If you receive such a request from a party claiming to represent spinml, do not respond and report it immediately.
Now That You Know the Rules,
Explore the Platform
spinml offers slots, live dealer tables, bingo, sports betting, and more — all within the framework you've just read. Explore any section below.
All spinml services are available to players aged 21 and above only. Please play responsibly.